System status

Live checks

• API

  Portal, widget and public API

  Operational

• Chat widget

  Widget script delivery and live chat

  Operational

• Email

  Sending of account, lead and report emails

  Operational

• AI replies

  The AI model providers behind the agent

  Degraded performance

Checked automatically, refreshed about every 30 seconds.

Platform

• Website and portal

  Marketing site, customer portal and Control Center

  Operational

• API

  Portal and widget API

  Operational

Customer channels

• Chat widget

  Widget scripts and live chat

  Operational

• AI replies

  The agent’s answers across channels

  Operational

• Messaging channels

  WhatsApp, SMS, email, Telegram, Instagram and Messenger delivery

  Operational

Background work

• Notifications and reports

  Emails, push notifications and weekly reports

  Operational

Past 14 days

No incidents in the past 14 days.