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Install the widget on Shopify

Add the DICE chat widget to Shopify. It takes about five minutes. Copy your snippet from the portal: Setup checklist → Install the chat widget.

HTML
<script src="https://diceautomation.com/widget/v1/loader.js" data-business-id="YOUR-BUSINESS-CODE" async></script>

Replace YOUR-BUSINESS-CODE with the code shown in your portal (it looks like DICE-7KQ2-001).

Steps

  1. Open your theme code

    Online Store → Themes → the three dots next to your live theme → Edit code.

  2. Edit theme.liquid

    Open layout/theme.liquid and paste the snippet right before </body>.

  3. Save and preview

    Save the file and preview your store.

Check that it works

Open your site in a private window. The chat button appears in the bottom corner. The setup checklist marks the step done when the widget first loads on your domain.

The widget does not appear

  • The widget runs only on your website’s domain and the domains listed under Agent settings → Widget → Allowed domains.
  • Clear any cache or performance plugin and reload.
  • A strict Content-Security-Policy on your site must allow scripts and connections to diceautomation.com.

To report carts and purchases for recovery and attribution, see Store events. A native Shopify app is on the roadmap.