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ikas

Connect an ikas store with a private app so the assistant answers with live prices, stock and order status.

Create a private app in ikas

  1. In the ikas admin, open Apps → My Apps → Create private app.
  2. Give it read access to products and orders. Copy the client ID and client secret.

Connect in DICE

In Stores and CRMs → Online store, choose ikas and enter your store name (the mystore part of mystore.myikas.com), the client ID and the client secret. DICE tests the connection and syncs the catalog without prices.

The secret is stored encrypted and never shown again. To change it, disconnect and connect again.

When the store does not answer

The assistant never guesses a price. If ikas does not answer, it asks the customer to check the product page and links it, and the portal shows the failure. After repeated failures the business owners get an email.