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Squarespace

Add the DICE chat to a Squarespace site with code injection, and connect Squarespace Commerce for live prices, stock and order status.

Add the chat

Settings → Advanced → Code Injection → Header: paste the snippet from the portal (Setup → Install the chat widget) and save. Code injection needs a Core plan or higher.

Live product and order answers

  1. Settings → Advanced → Developer API Keys → Generate key, with read access to Products and Orders. API keys need the Commerce Advanced plan.
  2. Copy the key (Squarespace shows it once) and enter it in the portal with your site address.

Squarespace has no lookup by order number, so DICE checks orders from the last 180 days for one that matches both the number and the email.