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Deposits and reminders

Take deposits into your own account and cut no-shows with reminders.

Deposits

  1. Open Appointments → Settings → Deposits and connect Stripe (through Stripe Connect) or Iyzico. Payments go to your own account.
  2. Write your cancellation policy under Cancellation policies. Customers accept the exact text before paying.
  3. Set a deposit on the services that need one.

Reminders

Reminders are set under Automations → Appointment reminders: by default 24 hours and a few hours before, by email, SMS or WhatsApp. Customers can reply to reschedule or cancel.

No-show report

Appointments → Report shows your no-show rate by month.

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Updated September 26, 2026. Still stuck? Contact support.