Install on Shopify

Connect the store for the one-click route, or paste the snippet into your theme.

Before you start

Open Setup checklist → Install the chat widget and copy your snippet. It is one line and looks like this, with your own address and code:

<script src="https://YOUR-DICE-HOST/widget/v1/loader.js" data-business-id="YOUR-CODE" async></script>

Steps

1. One click: on Setup checklist → Install the chat widget choose Connect Shopify, enter your store address and approve the app.
2. In Shopify go to Online Store → Themes → Customize → App embeds and switch DICE chat on. Click Save.
3. Snippet instead: go to Online Store → Themes, open the ⋯ menu on your live theme and choose Edit code.
4. Open Layout → theme.liquid, paste your snippet on the line above </body> and click Save.

Check that it works

Open your public site in a private window. The chat button appears in the corner within a few seconds. If it does not, see Install the chat widget and check Agent settings → Widget → Allowed domains: your site's domain must be on the list.