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Test your assistant in the Playground

Ask real questions and see the sources and reasoning before customers do.

The Playground runs your real assistant in a sandbox: same knowledge, prompts and safety rules, but nothing is sent to anyone and no follow-ups start.

How to test well

  1. Ask the ten questions your customers ask most.
  2. Open Trace under an answer to see which sources were used and why the assistant answered or handed over.
  3. When an answer is wrong or missing, fix the source under Knowledge (edit your page, add a document, or write a Q&A answer) and ask again.

Playground conversations do not count toward your plan usage.

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Updated September 26, 2026. Still stuck? Contact support.