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Install on WordPress

Add the chat to a WordPress site with the plugin or a footer snippet.

There are two ways. The plugin takes one click. The footer snippet works with any theme.

Before you start

Open Setup checklist → Install the chat widget and copy your snippet. It is one line and looks like this, with your own address and code:

<script src="https://YOUR-DICE-HOST/widget/v1/loader.js" data-business-id="YOUR-CODE" async></script>

Steps

  1. Plugin: on Setup checklist → Install the chat widget choose WordPress plugin and download the zip.
  2. In WordPress go to Plugins → Add New → Upload Plugin, choose the zip, click Install Now, then Activate.
  3. Open Settings → DICE and click Connect to DICE. Approve the request.
  4. Footer snippet instead: install the free WPCode plugin, open Code Snippets → Header & Footer, paste your snippet into Footer and click Save Changes.
  5. If you use a cache plugin, clear its cache.

Check that it works

Open your public site in a private window. The chat button appears in the corner within a few seconds. If it does not, see Install the chat widget and check Agent settings → Widget → Allowed domains: your site's domain must be on the list.

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Updated November 10, 2026. Still stuck? Contact support.